Policies

Code of Conduct

In the spirit of fostering understanding, each OSHER@Dartmouth member is encouraged to share opinions and ideas. OSHER@Dartmouth class participants do not attempt to "convert" others because there is a mutual respect for each member's experiences, ideas, value systems, and beliefs. The true focus of an OSHER@Dartmouth class is the critical examination of issues and opinions. Each participant's point of view carries equal weight. Consensus is not a goal. We encourage participants with all points of view to attend and become engaged through discussion and civil debate.

Financial Aid

Although our course fees are considerably less than those of many similar organizations, limited financial aid is available. Please call the OSHER@Dartmouth office for more information at (603) 646-0154.

Food and Drink

Coffee, tea, and water are provided at many class locations with a suggested donation of $1. Please bring your own travel mug. Please keep all food and drink away from audio-visual or other classroom equipment.

It is the responsibility of any participant with a food allergy or specific nutritional concern to make the final judgment if a food item is appropriate for them to consume. We ask our participants to remember this when registering for a food-specific course, and to please self-identify as having any food allergies and/or specific health related dietary restrictions if participating in a class or event where refreshments are served.

Lab & Material Fees

Lab or Clinic Fees: Some courses may require a lab or clinic fee. These fees are based on the needs or parameters of the course, and can vary. These fees are an additional cost, separate from the course fee and materials fee.

Materials Fees: Some Study Leaders may ask class participants to purchase materials for their course. The cost of these materials should not exceed a $60 total. The materials fee may include reading materials used in the class, such as hand-outs, photocopies, reading packets,* and required textbooks.

Name Badges

First-time OSHER@Dartmouth members will receive a permanent name badge and lanyard via mail, or placed in the course binder and distributed at the first class session of the term. Please maintain possession of your name badge. If you lose your badge, you may order a replacement from the OSHER@Dartmouth office for a $5.00 fee.

Photographs & Videos

OSHER@Dartmouth reserves the right to take photographs or videos during the operation of any program and to use them, whether taken by a representative of OSHER@Dartmouth or by other participants, for promotional purposes. By enrolling in an OSHER@Dartmouth program, participants agree to allow their images to be used in such photography. Participants who prefer that their images not be used are asked to communicate this to the photographer or videographer on site so that arrangements can be made to locate the participant outside of the range of camera equipment.

Protocol for Emergency Medical Situations in Class

Some of our participants – and some Study Leaders – have medical conditions, which means there's always a possibility that someone will experience a medical emergency during class.

If someone experiences a medical emergency, stop the class and call 911. Stay on the line to report your location and to describe the situation as calmly and accurately as possible to first responders. Do not hang up until told to do so.

If there are staff or other personnel available to help (e.g. Osher staff at the DOC or staffers at the Black Center), send a participant to summon them.

Send a participant outside to meet first responders and guide them to your location.

Keep the victim as calm and comfortable as possible. Enlist other participants to assist, but avoid crowding.

Any Study Leader or participant with appropriate training and credentials, such as being doctors or EMS certified providers (EMT or First Responders), should respond according to their training unless the victim refuses treatment.

If the victim requires transport to the hospital, someone from the class should accompany them.

Please report the situation to the Osher office (603-646-0154) as soon as possible once the immediate crisis has passed.

Refund Policy

Participants may request or receive a refund of their course fees for the following reasons:

  • If a course is cancelled by OSHER@Dartmouth or the Study Leader(s), registrants will receive a full refund of their course fee.
  • Members who withdraw from a course at least 14 days prior to its first session will receive a refund of their course fee minus a $10.00 administrative fee for each dropped course.
  • Members who withdraw from a course less than 14 days prior to its first session are not eligible to receive a refund of course fees** or special fees related to the course.
  • If a member requests a transfer from one course to another, a refund of the difference in costs will be processed if the transfer is from a course with a higher fee into a course with a lower fee. If the transfer involves courses with equivalent fees, no refunds or charges will apply. If the transfer is from a course with a lower fee into a course with a higher fee, the member is responsible for paying the difference in costs.

Please contact the office via phone or e-mail to withdraw from a course, as this function is not available via your online registration account. Study Leaders and Class Representatives cannot process withdrawal requests.

**An exception to this policy may be made if the member's health will prevent participation in their course. In such cases, a refund request for course fees must be submitted in writing to the Osher office. A $10.00 administrative fee per course will be applied to this type of refund request. This type of exception does not apply to special fees.

Registration

  • Registration for courses is on a first-come, first-served basis.
  • If applications for a course exceed class size, names will be added to a wait-list.
  • Payment in full is due upon submission of your registration. Online payment can be made via MasterCard or Visa.
  • Mailing your application prior to the opening date of registration does not guarantee enrollment in a course. Paper applications will be processed on the opening day of registration.

Sexual Harassment Statement

As an organization established by and affiliated with Dartmouth College, OSHER@Dartmouth is bound by the College's policy regarding sexual harassment. We expect that members of OSHER@Dartmouth, its volunteers and its staff (who are Dartmouth employees) will treat each other with respect at all times and under all circumstances. Unwelcome personal contact or inquiry, sexual advances, requests for sexual favors and other verbal or physical contact of a sexual nature with an OSHER@Dartmouth employee, volunteer, or member's work or learning, or that creates an intimidating, hostile, or offensive work or learning environment, are prohibited.

A full explanation of this policy will be found here: https://sexual-respect.dartmouth.edu/compliance/dartmouth-policies-procedures